01642 373355 NEMS is an MRS Company Partner
The customer loyalty programme has grown over recent decades as technology has made them more practical to implement. These schemes can now be found throughout consumer markets. Our latest research shows that around two-thirds of consumers engaging in one or more schemes, with many participating in... [More]


As part of NEMS ongoing development programme, a study into the use of multiple stores for household’s main food and grocery shopping trips was undertaken. This was specifically to quantify the prevalence of supplementation and substitution. The expansion of consumer choice has led to over ha... [More]


Click and collect: convenient for the shopper, but is it an opportunity being missed by the retailer?  A bit like hover-boards (which Geoff firmly believed he’d be skimming along the byways of Billingham to KFC by now) it would seem we’re still a good few years off a sky full of dr... [More]


We’re out shopping in the shops, great. Footfall is what the retailers are wanting, get us into the shops and we’ll start responding to the (hopefully) good merchandising and by that I mean buying. But just a minute, before pulling the trigger on that purchase, we want to make sure we&rs... [More]


Nearly half of online shoppers have used Click & Collect, i.e. order or buy online but go and collect the purchase rather than have it delivered. It is a bit of a half way house, Click & Collect allows us to browse and price compare in our time (or work time) but we still go and collect the... [More]


We appear to be a nation of recyclers, according to our research 95% of us recycle and we’re recycling more than a year ago. We like the idea of recycling; it’s environmentally friendly, it saves using up landfill and we would recycle more if it was easier. So where do the bags handed o... [More]


In the light of recent news Tesco’s tagline for its delivery service takes on a whole new meaning. Don’t know if you’ve noticed, but just out of town there’s a war going on. And Tesco doesn’t seem to be doing that well. Richard, or Arkwright as he’s known to acquaintances (he’s not at home to the t... [More]


With just under 4 million members, the National Trust is a familiar name that has a long history. The National Trust brand is synonymous with heritage and quality and offers potential for development through extension into other product areas. This is being done through a Partner Product scheme. But... [More]


Pie eaters often complain about the lack of meat inside their pastry encrusted cuisine. But when someone tucks into their steak pie or Melton Mowbray, how much meat should they actually expect to find in it? And how does this compare to the perception pie eaters have about how much is attributed pur... [More]


The handbag should be classified as a fashion necessity for any woman, rather than a fashion accessory, since the appeal of the handbag is equal among all women. Look on any High Street and almost every woman will have a handbag; yet, the male equivalent – known as the man-bag, messenger bag or satc... [More]


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